Systems & Solutions Management Specialist

PUB315087

About this role

About this role

We’re hiring for System & Solution Management Specialist(Application support) GBS , for a leading MNC to join their growing team. This position is based out in Bangalore.

Job Description:

We’re looking for a team player, who is motivated by delivering great work and the Hitachi vision. Some of the skills and experience we look for includes:

  • Provides technical customer support for GBS HR technologies in compliance with agreed-upon SLAs;
  • Troubleshoots technical issues and partners across People Data & Technology for timely and accurate resolution;
  • Regularly communicates issue status to customer, including logging activity updates in ticketing tool;
  • Systematically monitors and tracks HR systems, applications, and tools errors, incidents, and failures;
  • Collaborates with People Data & Technology and HiNext COE teams to conduct root cause analysis;
  • Documents technology and application-related knowledge into GBS knowledge base;
  • Provides HR technology input for GBS employee and GBS customer-facing trainings to the GBS Training (Polaris)/Talent Development (FY21) team;
  • Acts as a point of contact for escalated HR technology issues, escalating complex inquiries to Systems & Solutions Management Manager.

Requirements

Requirements

  • Minimum Experience — 8 years;
  • Systematically monitors and tracks HR systems, applications, and tools errors, incidents, and failure;
  • Provides technical customer support for GBS HR technologies in compliance with agreed-upon SLA.

Benefits

Benefits

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

Join the Brunel Family

Professional woman in office

Join the Brunel Family

Brunel India Private Limited, a subsidiary of Brunel Holding Group Company (Brunel Intl. N.V.) a company registered in the Netherlands with over 10,000 employees in 104 offices across 35 countries. The Energy Division of Brunel Group comprehensively provides manpower services for Upstream Oil & Gas, Downstream Oil & Gas, Renewables, Power Generation, Mining & Resources, Civil Engineering, Automotive, Rail, Life Sciences, Finance, Legal and ICT. Our core services are Pay Rolling, Contract Hire and Direct Hire services for major Operating companies and EPC contractors.

Today, we’ve grown into a global service provider with an annual turnover of € 885 million, and we’re listed on Euronext Amsterdam NV and included in the Amsterdam Small Cap Index (AScX).

Start applying immediately

Start applying immediately

Sending an application is quick and easy. Just make sure you have the required documents ready to go.

  • Certifications (optional)
  • Job references (optional)
  • Motivation Letter (optional)
  • Resume
Apply now

Any questions remaining?

Your consultant, Siva Krishna Prasad Megam is happy to clarify anything about this vacancy. When reaching out, use the pub number:
PUB315087

Account manager

Siva Krishna Prasad Megam
Brunel Energy India Mumbai
m.siva@brunel.net

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